Matt Monks provided his usual standard of high service. Very pleased with the buying experience.
- Peter Macgregor, March 2024
Matt Monks is an excellent communicator and knows his product very well. It was a seamless process and we are very happy with our new car.
- Frank Hawkins, March 2024
That was a great experience upgrading our Toyota CHR GR with James, he certainly made the occasion feel special, our grandson thoroughly enjoyed the experience 👍 the whole staff group were engaged in the process 🤩
- Mrs Ingrid Sugden, March 2024
Ian Caley was very helpful. Took time to give us a run through on setting the car up when we collected it. Even called a week after to see how we were getting on and if we had any questions. Excellent
- Mr Simon Skillicorn, March 2024
I have bought several cars from Matthew even when I didn't intend to. He is a valuable asset for Jacksons believe me ! I think if I went in to borrow a pen from him I would come away with a new car lol
- Mr Vincent Caldwell, March 2024
James and Matt (Spencer) always go out of their way to make every visit to Jacksons a special experience. I have every confidence that they are always willing and able to give the very best deal available. I have complete trust in them and am very happy to recommend them to friends and family.
- Mr Adrian Cowin, February 2024
Steph was on the money from day 1, her advice, micro management re fine detail, regular updates re progress were all top notch… Finally delivering my beautiful and unique Final Edition Audi TT… Thanks so much Steph… Clone her!
- Mr David Bull, November 2023
This is probably the 4th or 5th car I purchased from Jacksons in the last couple of years. I always enjoy dealing with Amy and Matt Spencer. I will no doubt buy more cars from them in the future.
- Mmd Gphc Ltd, November 2023
As usual first class friendly service from everyone involved.
- Mr James Max Armstrong, November 2023
Very pleased with the service and I liked the fact that I did not feel pressured into a sale.
- Mrs Sue Long, November 2023
Matthew Monks was excellent, made it all about me, so in the end the car sold itself.
- Mr Michael Craig, November 2023
Amazing service. Could not be happier. The whole process was very good.
- Mrs Karen Wade, November 2023
This is our second time dealing with Jacksons and the service was perfect. Steph Lenon was outstanding from start to finish. Nothing was too much trouble, she was very knowledgeable and made the experience of purchasing a car pleasant and easy. We would highly recommend Jacksons.
- Mrs Jane Walmsley, November 2023
Morris (Hazell) has been truly outstanding in the management of my order and delivery of my car. A first-class service from him and the wider Jacksons team. Nothing is ever too much trouble and the purchasing experience is handled professionally from start to finish.
- Mr Mark Cox, November 2023
Matthew Monks really looked after us very well. The flowers were really appreciated by my wife. Thank you to the whole team.
- Mr George Andrew Carnson, November 2023
From the moment we entered Jacksons the staff were very welcoming. Our sales assistant Matthew Monks was very interested in showing us the cars on display and with his help we were able to choose my beautiful new car. He took time to explain and guide me through the controls and computer workings of the car. I was delighted with the attention to detail he gave.
- Mrs Joanne Fletcher, October 2023
James ( Roberts ) is an exceptional salesman and always goes out of his way to help his customers.
- Mrs Clare Freestone, October 2023
I find everyone in Jacksons so cheerful, friendly and helpful. I find the service so efficient and yet never feel rushed into making a decision. Importantly too I find the after care great and you feel you could pop back anytime for a chat if you had any questions or concerns. The sales executive who sold me my car (Steph Lennon) also gave me a lot of time in terms of ensuring I was familiar with all controls before I drove away and helping me set up apps etc. Highly recommend buying a car from this company. Second time I have done it now and the same high level of service each time.
- Miss Luanne Ahearne, October 2023
Steph was absolutely spot on from start to finish even managing to get us a good deal and finance when we were thinking about buying next April! No pressure and nothing but helpful and friendly. We honestly cannot thank Steph enough and she got us signed and delivered the car in under 5 days. Steph is an absolute star! Thank you so much. Very happy with the service and car from Jacksons.'
- Jacqueline Sinclair, Oct 2023
Steph was brilliant, best car sale service I have ever had. Kind caring and listened to what we were looking for. So happy with the service. Our new Lexus is fabulous, beautiful flowers too . Many thanks Steph.'
- Mrs Val Bull, August 2023
Second time buying a car from you. Great experience once again. Steph was so good to talk to, l didn’t feel pressured but did feel supported. I loved my old car and was really sad to trade her in but my new car is gorgeous! l am a very happy customer - thank you!'
- Carol Walmsley, August 2023
Amy Valiant is our ''go to girl''. She has taken time to get to know us and what we're looking for, she's committed to finding the right car for us! Amy makes sure that you know you're a valued customer and that is why we'll always return to her. Her knowledge about her products and professionalism are exceptional. In addition, Dan ( Worthington ) works really hard to secure us the best deals for which we are truly grateful. These two are a dream team! Thank you Amy and Dan!'
- Kate Annesley, August 2023
Matt Monks. Great sales person. Presents a great deal for both parties. Excellent service highly recommended. Love the new car on all levels.'
- Lisa Loizidou, July 2023
Firstly Amy was exceptional in both customer service and ongoing support through the whole car buying experience. Considering I was not actually looking to purchase a car for several months yet, and only came into Jacksons to do some ''research'', she is very good at her job! Having said that I am delighted with my VW Tiguan PHEV and look forward to enjoying the car for many years to come. Thank You.'
- Mr Robert Cowley, July 2023
Amy was very informative and efficient. It was a pleasure to be assisted by her.'
- Elizabeth Martin
The Sales Executive is just brilliant. She was very patient - I had to cancel several appointments at short notice - I am a busy doctor - and she was very good at accommodating these. I have already recommended her to colleagues.'
- Dr. Parameswaran Kishore
First class experience from all of the team. Steph Lenon was helpful, courteous & competent throughout.'
- Kathy Treder, June 2023
From start to finish Matt Monks was great. Explained everything about the car, was friendly and approachable. Nothing seemed to be any trouble for him.'
- Joanne Hale, June 2023
Handover was amazing they made it so special as they knew it was the my first car I have bought myself They were also really helpful'
- Miss Megan Murphy, June 2023
Excellent professional service. Car had broken down and our Daughter needed a garage as soon as possible. Other companies we contacted had 4-6 week waiting lists and Jackson’s could see our issue and didn’t hesitate to fit us in the next day. Fantastic service and much appreciated.'
- Olivia Brown, June 2023
After a bad experience with Mercedes Benz Pretoria South Africa almost 25 years ago, I have driven Jaguar cars, the great service from Matthew saw me again buying a Mercedes motor car. Prior to the poor service in South Africa I had owned 3 Mercedes cars.'
- Mr Eugene Rossouw, June 2023
I have got to say that Matthew (Monks) is an exceptional member of your staff, and is professional through and through. It was a pleasure doing business with him. Thank you.'
- Mr David Kershaw, June 2023
I have always found Jacksons helpful even when I had a car which was not purchased from you. I am very happy with the service you provide and I find all the staff I have dealt with so far to be very friendly, efficient, knowledgeable and patient.'
- Miss Luanne Ahearne, June 2023
This is the fourth service Jackson’s have completed for my Volvo. It was by far the best experience and outcome I’ve had.'
- Mr David Cooke, May 2023
My wife and I felt Steph Lenon was amazing -- and if we could, would give her an eleven out of ten. Steph was professional and extremely courteous. She was very knowledgeable about Toyota vehicles, which are our favourite cars -- and made the whole process very enjoyable. We think Steph is a definite asset to Jacksons -- and we would happily work with her again.'
- Mr Jonathan Senior, May 2023
Steph was absolutely brilliant from start to finish. Very responsive to any queries, determined to get me a good deal and so so helpful. Would recommend Steph at Jackson’s to anyone!'
- Mrs Paula Wadsworth, April 2023
Found Matt to be knowledgeable and professional but in a very humble way. He was on my wavelength, down to earth. Really pleased with my dealings with Matt. I would seek him out for future buys. Thank you'
- Mrs Michelle Quinn, April 2023
Very pleasant experience and I can't fault anything about it. I will definitely use your services again.'
- Mr Bernard Raye Livsey, January 2023
Steph was extremely helpful and patient with all my dithering! She really took on board my needs and helped to find just the right car in the end.'
- Mr Paul Kerruish, January 2023
This is my second purchase from Matthew Monks and would describe him as an excellent ambassador of the Jackson’s brand and a very nice person to do business with.'
- Mr Barry Curran, January 2023
Steph was absolutely superb finding this car and making an effortless swap of my old car. A faultless service and also to Matt and James for stepping in along with Dan who tailored the offer on my new car.'
- Mr Nick Duncan, January 2023
Steph was very pleasant and did everything to the timescale agreed. Very happy with the overall experience. Would definitely go to Steph again when we purchase a further vehicle.'
- Mrs Voirrey Moore, January 2023
Always have a good experience with Matt Monks followed up by Matt Spencer on finance. Thank you again and buy the boys a beer!'
- Mr Matthew Cheetham, November 2022
‘Made so easy and exactly as promised. Friendly as well as professional which is appreciated.’
- Mr Julian Warren, November 2022 
‘Steph listened carefully to my requirements and provided me with the support and information to assist me with both the test driving and my ultimate decision making. Although I bought a used car I felt that I received exceptional service, the finance options were clearly explained and lending was quick and easy to arrange. The car was ready as promised and I particularly liked the “grand unveiling” when I came to collect the car - a small gesture but a very nice touch.’
- Mr Patrick McCarrick, November 2022 
Everything was done as you said it would be very good customer service'
- Mr Keig, November 2022 
Matthew Monks is an absolute credit to Jacksons. We can offer our highest praise and thanks. As always, he was professional with a personal touch. A really lovely and great man to deal with. Thank you Matthew! Alison and Chris'
- Mrs Alison Champion, October 2022
Amy Valiant, the sales exec who dealt with our purchase, from our initial enquiry to our taking delivery, could not be faulted, in fact, she went to great lengths on our behalf. We are more than delighted with our experience dealing with Jackson’s.'
- Mr Geoffrey Turner, October 2022 
I could not recommend Morris enough, he is a credit to your company. This was the first time I had used Jackson’s and Morris made me feel valued and he went the extra mile! As a result I will be certain to recommend your company to my friends and family.'
- Mr Ashley Kneale, October 2022 
Although we weren't really quite ready financially to buy a replacement car at the time, the RAV4 suited our lifestyle and the price was reasonable, given the inflated used car market at the time, and we were very pleased that Amy talked us around. Three things have impressed me: Amy has stayed in regular touch since we made the purchase and has been professional at all times. The car has been very reliable and a pleasure to drive. We have so far used the service pack contents for both ferrying between home and airport, as well as the first valet after six months - Amy reminding us rather than us having to chase. I have already recommended Amy and your company to two sets of friends and will continue to do so whilst the level of service we receive remains this high.'
- Mr & Mrs Geoff And Jane Rickard, October 2022
Matt who dealt with us was courteous, made us feel welcome and spent a considerable amount of time explaining the vehicles operational facilities to us . I’m sure he would spend the same time and go into the same amount of detail no matter what the value of the car. This is a great attribute and he is a great asset to your company'
- Mr Keith Featherstone, October 2022
Matthew monks is by far the best salesmen I’ve ever dealt with! Very friendly and polite and puts you at ease. The whole process of buying a car with Matt is a pleasure. He will always go above and beyond to meet your needs and will always answer any questions or queries you may have. Would highly recommend anyone who is looking or thinking about buying a car to go and see Matt, you won’t be disappointed!'
- Mr Jordan Keig, September 2022 
We feel that Mr Monks has our best interests at heart. Would recommend anyone to talk to him if they are looking for a car.'
- Mrs Erica Tasker, August 2022 
‘Cannot speak highly enough about Matt Monks he is highly professional friendly and a joy to do business with’
- Mrs Amanda Wilson, August 2022 
‘Always very happy with the service from Jacksons. Never had a problem. We're very lucky to have such a good dealership like Jacksons on the Isle of Man.’
- Mr Glyn Harper, August 2022 
‘Have had Toyotas for the last forty years and have always been pleased with the service and friendliness of the people involved. To be truthful , it was not so good when Jacksons first took over and there were many mistakes made and it was not so customer friendly but I am glad to say that over the last few years this has completely changed and I could not be treated better,. Steph Lennon who I just recently dealt with was excellent as is Matt Spencer and James Roberts. Always pleased to see me and go out of their way to help regardless of whether the problem is big or small. It's now a pleasure to drop in and the tea and coffee are always gratefully received. Well done to the team at Jacksons.’
- Mr Martin Day, July, 2022 
‘I dealt with Matthew Monks who did his job in a very professional manner. Matthew stayed in touch throughout keeping me fully up to date and fulfilling all commitments without exception throughout the entire process. I will definitely recommend Jackson’s and Matthew to anyone I know who is in the market for a new car.’
- Mr Barry Curran, July 2022 
Your Sales Executive, Steph, was simply delightful. At no time did we feel under pressure to commit to a sale. She was very informative and helpful. We feel that we could contact her at any time with any queries that we may have.'
- Mrs Julie Batey, 25 July 2022 
‘In over 50 years purchasing cars this was by far the best experience I have ever received A BIG THANK YOU TO Ian Caley’
- Mrs Linda Susan Perkins, 18 July 2022