At Jacksons we are committed to providing the highest levels of customer service, that's why we offer a free complimentary Vehicle Health Check (VHC) each time you bring your car in for a service.

One of our highly-trained master technicians gives your car a thorough inspection whilst recording the process as he does it so you can see exactly what we see! We then create an easy-to-follow report highlighting any potential problems that we've spotted and email this along with your personalised video direct to your inbox. There’s no obligation to get the work done there and then; it’s just for your information.


When your vehicle has been through the VHC it will be assessed on a traffic light system to show the condition and assess any further actions to be taken.

Each area examined will be denoted as either:

  • Green – No Action Required
  • Amber – May require attention now or at a later date
  • Red – Requires immediate attention

We call you once the check is complete and provide you with a copy when you come to pick up your vehicle.

To get a flavour of what our complimentary Vehicle Health Check entails, please view the videos below.


If you have any questions regarding the VHC or to book your vehicle in for its free health check, call 01624 616161